The Cross and The Flag

Soft Cotton

Please allow 5-7 days from the order for delivery.

● Please allow 5-7 business days (not including weekends or holidays) for 
items to ship. All orders are shipped via USPS (US Postal Service), Monday
through Friday (excluding holidays). A tracking number will be emailed to you
once your order is shipped. USA delivery is within 3-5 business days after the
order ships, may be longer during the holidays.
● If you have NOT received a tracking number after 5 business days, please
check your junk/spam then email us to inquire about your order. If you have
any questions, please contact us via email us.
● Once you have received a tracking number for your order, any issues or
concerns regarding the shipment must be handled through the U.S. Postal
Service, as the order is now in their possession. You can contact the U.S.
Postal Service at usps.com,or (800)275-8777.
● If a shipment is showing as "DELIVERED" with your tracking number, you will
need to contact your post office, as that is a delivery issue, and we would not
be able to correct a delivery issue. Delivery issues (including damage, theft,
and misdeliveries MUST be handed through the U.S. Postal Service.
● All items are made to order and will vary in bleach pattern. If you are not
satisfied with your order for any reason, please send me an email and I will do
anything I can to make it right for you.
● All orders must select Shipping as the delivery method.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@faithandfreedomshop.com 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@faithandfreedomshop.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids , or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@faithandfreedomshop.com.

Unisex T-Shirt

 

Women's Tee

 

Hoodie

 

Crew Neck Sweatshirt

• Wash inside out in cold water
• Tumble dry on low or hang dry
• No Bleach or Fabric Softener
• Do Not Iron On Design